Wife got another AMEX Clawback email yesterday. Not sure why they are doing these in batches but that seems to be the case. I chatted with AMEX and they said she lost 60K pts due to $15K of gift card spend. The chat rep first told me it was on my Schwab Platinum card, but […]

My wife and I got the clawback emails last night. Let’s talk about hers first. I didn’t know how many points were deducted, so I chatted with a rep who at first couldn’t find it and mentioned her Schwab cashout. I told him that wasn’t it and he eventually told me 12K points had been […]

AMEX RAT had been taking a break for a while since COVID, but now they are back out in full force. I’m guessing AMEX got tired of top line revenue numbers and want to hit profitability numbers by killing manufactured spending. On Wednesday was when the first reports of AMEX clawbacks came and I heard […]

Last August, I had made a Doordash order and used Apple Pay to pay for the order. The order was cancelled and so Doordash gave me $45 credit into my account instead of a refund. I contacted them immediately and told them I wanted a refund instead. They sort of said “Yeah, give it a […]

Every week, I hear of people accepting retention offers on their AMEX cards, especially on their charge cards, and it’s made me think about my own situation with AMEX and whether I would take a retention offer or not. If you’re a heavy hitter, you should already be maxed out with 10 AMEX charge cards. […]