What happens if a Stubhub buyer says the tickets were already scanned at the event?

Introduction Well, it was bound to happen.  After over a thousand ticket sales, I finally got the dreaded email from Stubhub, “Your buyer claims the tickets were already scanned and was denied entry.”  Here’s the full email: Dear Vinh, We’re getting in touch with you because your buyer let us know that they were unable to […]

What to do if you stop getting selected for Ticketmaster Verified Fan

I’ve been hearing that lots of people aren’t being selected for Ticketmaster Verified Fan tickets anymore because you’ve been selling too many of the tickets.  Well you’re not the only one.  My main account hasn’t been selected in over a year.  However, my wife’s and my backup account are still getting chosen (not at 100% […]