Paypal miraculously sides with me on a digital item chargeback!

Last week, I wrote about how I got a Paypal chargeback after 18 months for a digital item I sold.  If you’ve ever dealt with Paypal chargeback disputes, you know my chances of winning that was the same chance as that Green Bay/Seahawks hail mary pass (you know the one.)  And so I got this in email yesterday:

paypalcase

Well look at that, someone at Paypal actually used some common sense!  This was intriguing though because this meant that the buyer filed a chargeback with Paypal instead of his credit card.  I thought Paypal only let you dispute up to 6 months but clearly that’s not the case.  I have a feeling his next move is to dispute with his cc (if they let him).

I’ve had that happen when I was selling iTunes cards, and I would comment on the chargeback, “C’MON PAYPAL, THIS IS DOUBLE JEOPARDY!” which clearly it wasn’t, but I still won most of those.   Or if I lost them, Paypal would give me a “one-time credit” for the chargeback.  By the way, if you do lose a credit card chargeback, Paypal hits you with something like a $25 charge, so you had better have hard evidence ready to win those chargebacks!

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