Reader story – “How I got shut down by Citi”

Introduction There has been lots of posts lately on FT and other forums about Citi shutdowns of late. It’s not like a ‘wave’ like the OBC Blue Wednesday wave, but the number of reported shutdowns have increased in the past week or two. We haven’t figured out what is the root cause – churning too […]

What to do when a bank closes your credit card and you have a points balance

February 10, 2016February 9, 2016 Vinh Credit Cards Barclays, cfpb, credit card shutdown, shutdowns 19 Comments

Introduction A couple of weeks ago, I wrote about how Barclays shut down both my wife’s and my account. I had about $400 worth of Arrival+ points left in both of our accounts. Usually, you’ll want to contact the bank directly and ask to get a credit on those points, but I had read calling […]