A few weeks ago, CLEAR ran their usual ‘sign up and get a $75 Uber voucher’ promo. In the past, people signed up their family, friends, cats and dogs. Well it seems CLEAR didn’t like that anymore and refunded us $124. We then assumed they’d still send us the $75 Uber voucher, but a day or two later, they sent a 2nd refund for $75. However, it seems the AMEX $199 credit is sticking for now.
I’m not too worried about the CLEAR part of this, but I think this may have put AMEX eyes on how they process refunds on credits. I hope that’s not the collateral damage or else we won this battle but have lost the war.
I read reports that CLEAR did let the first membership stick on the same IP/device, so if this comes back later this year, just switch up IP/devices to prove that you really aren’t a dog.