MC011 Your eBay selling account has been restricted

Introduction

GAWD I hate Ebay!  I can’t wait until the day I no longer have to use them, but they are still the best place to sell used stuff.   Anyway, yesterday, I checked my email and noticed my 2 dozen listings were all closed.  THAT’S NEVER A GOOD SIGN.  A few minutes later, I get an email with the title “MC011 Your eBay selling account has been restricted”  Here’s the body of the message:

Hello User,

A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay’s User Agreement. As a result, we’ve taken the following action on your account:
– Selling privileges have been temporarily restricted. You won’t be able to list new items or revise current listings. You’re also not allowed to register a new account.
– Some or all of your listings may have been removed. Any removed items will be listed further down in this email.
– We have credited all associated fees except for the final value fee for your listing(s).

To appeal this restriction, you’ll need to:
Upload the information we’ve listed below to
<ebay url link>

— Important —
Make sure that your name and username appear on each document that you submit. If this information isn’t included, it can’t be processed. Also, please be sure your submitted documents are current, valid, and legible.

Here’s the information you need to submit:
– Documentation (including manufacturer’s invoices or receipts) that shows that you purchased the item(s) recently listed for sale on eBay.
amazon echo, pokemon go plus watch, zzzzzzzzzzzzz

Once these requirements have been met, please reply to this email and we’ll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.

Here are the listings we removed:
xxxxxxxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxxxxxxxxx
We appreciate your cooperation in resolving this matter as quickly as possible. We look forward to working with you to restore your selling privileges.

Thanks,

eBay

What triggered this

What do I think triggered this?  First off, some background – this account is over a decade old although I’ve only been selling on it actively for the past year.  It even has a Top Rated Seller status!  The issue I think is that I sold item zzzzzzzzzz too fast.  I sold 7 of them within 3 days, which if you think about it isn’t that bad.  However, it’s in the “Gift cards & Coupons” section and priced around $50, which once again is small peanuts.  I could see how they would think that I could potentially be defrauding people in that section.

I find it odd that they want the Amazon Echo receipt, which has been listed for 3 months now.  I could see why they would want the Pokemon Go Plus watches since those were a bit higher sold value at $90-$100.

 

What now

I’ve uploaded the invoices and now it’s wait-and-see.  Will update you when I find anything out.  On the bright side, my buying privileges stayed in tact.  

7 comments on “MC011 Your eBay selling account has been restricted

  1. I got suspended too, but eBay wouldn’t bother to lift the suspension after several attempts. So I gave up and decided to go the stealth route using the help of Auction Essistance.

  2. Well, try to think of it this way. Nobody ever shuts you down when you are not profiting. So you are doing something right!

  3. Hilarious because the same exact thing happen to my PayPal! The same exact line of questioning asking for invoices and receipts lol. I hate eBay and PayPal with a passion but have to use them because no one else other than Amazon is quite as popular.

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