As some of you may remember, I’ve been banned from Kohl’s a few times now. The latest one was a few months ago when I bough too many Nikes shoes with Kohl’s Cash. Well since that happened, I opened 2 new accounts using my mailboxes. I was able to buy items (fully paid with a cc, not GC.) Both accounts had the same number of orders as well as item ordered. I thought I was golden until a few weeks ago.
A few weeks ago, I tried to order some Apple airpods from Kohl’s using something like $150 of KC and the rest on the same cc that I had been using for the previously good orders. Order was cancelled. I didn’t bother to call in. Fast forward to last week. I tried to buy an Apple Watch 3. Sure enough, order cancelled too. I called them up to ask what’s going on. The rep asked me for a phone number to confirm my identity. I gave her a GV number. Soon after, she said I’d need to go in to a store and show my driver’s license and a utility bill, and the store will then call them to “fix” my account. Poop! Maybe I’ll do it later, but I really wanted the Apple Watch 3 since I had KC to burn, and they aren’t stocked in store.
Second account to the rescue
I logged into the 2nd account and was able to buy the Watch outright with a cc. Got shipping confirmation and all. I plan on returning the Watch in store and re-buying using my KC.
The only difference between the 2 accounts is the bad order that got cancelled. I wonder if Kohl’s is now tracking KC (it came from an in-store return.) I will note that the verification account is in the same city and zip as well as same name as my banned account. The other good account is in a different city and zip as well as in my wife’s name, so maybe they are trying to match up banned accounts. Regardless, they suck!