The troubling phone call that I just got from Sitibank

Introduction

Yesterday morning, I got a call from Sitibank about some activity on my Double Cash card.  This is NOT the call you want to get.  I don’t remember all of it, so this is the jist of the call

  • C – Hi, this is Siti.  We are calling you based on some activity on your DC.  This call is recorded.
  • M – Okay….
  • C – There have been multiple debit card payments to your account.  Can you tell me the source of them?
  • M – Yes, they are from my bank.
  • C – From employment?
  • M – Well yeah, employment pays my bank and I pay you guys via my bank debit card
  • C – What is your annual income?
  • M – Blah
  • C – Why do you change debit cards?
  • M – Because my bank has a daily limit
  • C – Oh okay.  I also noticed a lot of purchases of gift cards.  What are these for?
  • M – For gifts
  • C – Were they for personal or business reasons?
  • M – Personal
  • C – Do you plan on continuing to use debit card payments and buying gift cards?
  • M – NOOOOOOOOOOOOOPE
  • C – Okay thank you for your time.

 

Lessons Learned

After we hung up, I immediately moved my TYP to Singapore.  See, this is what I get for poking that bear with anonymous payments.  For the record, I looked at my last statement and I only did $3K of debit payments.  The funny thing is I was spending up to my $37K CL months ago and never got a call.  I honestly think they called me due to my debit card payments, which I had only recently started up again and have now ended FOR GOOD… assuming I survive this.  IF YOU ARE STILL MAKING DEBIT CARD PAYMENTS TO SITI, JUST STOP NOW!  Don’t say I didn’t warn you.

11 comments on “The troubling phone call that I just got from Sitibank

  1. Recent follower of the blog due to all the good things I’ve heard. Thanks for sharing the story. I always pay off a card via bank if I used it to buy GCs. Then again we all know these golden rulers and get lax and break them 😀

    I did a rather large influx on my Inks (from 4K to 16k – I knew better) and hoping I survive it. Your ink shutdown post scares me. I knew better 🙁

  2. Did you do all debit payments or mix payments? I’m paying with my unicorn debit card and regular bank payments. It takes 5 days to unload $2k and then deposit to the bank.

    1. You know every one of your comments is always a snarky “you should know better” remark. It was fine at first but now it’s getting annoying. Since you seem to know everything, then just stop reading the blog.

      1. why tell me whether to read or not? Isnt that my decision? I cant laugh at how crazy your stories of getting shut down are?

        1. You mad at the wrong person dude. This is squarely on you. You are aware that Citi/Barclay and others shut down for pmts like that. Shocked you tried to pull it off with so much to lose. Be mad at yourself

          1. No I’m not mad at the bank at all. Did you ever consider that I know someone who’s doing heavy volume just fine? Anyway, I’m done with you. Go troll someone else’s blog.

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