I haven’t bought anything from Kohl’s in a while, so my coworker told me this the other day and I verified it with other resellers. In that past, if you used your $20 Kohl’s Cash to buy say a $20 toaster oven, but later you change your mind and return it, they would give you merchandise credit for $20.
KC returns goes back as KC
Well my coworker went to return something in October and they gave him back a NEW Kohl’s Cash certificate instead of merchandise credit. He says this probably started happening in October since it was business as usual in September. There is an expiration date on the NEW KC that is different from the used KC on the original order.
It’s tough being a reseller these days. This change means you can’t just keep pushing off purchases. When you get KC, make sure you are using it on something that you most likely won’t return.